Resident Satisfaction: An Independent Review

The aim was to gather feedback on the overall experience of living at Auriens. Boomer & Beyond’s professional team conducted in-depth interviews with residents, revealing high overall satisfaction.

What residents love about Auriens Chelsea
The survey uncovered glowing feedback, with an impressive average satisfaction rating of 4.7 out of 5 marked on a range of factors including:

• Support from the team
• Feeling at home
• Improved quality of life
• Being kept informed
• Likelihood of recommending to friends

Residents described life at Auriens Chelsea with words like "thoughtful," "warm," and "happy." Overwhelmingly, they credited the caring and friendly staff as the heart of the community. 

The team at Auriens Chelsea stood out as the top reason for high satisfaction, with many residents praising their kindness, attentiveness, and constant support. “It’s the staff that make it here – if there’s a problem, you just ring up and somebody comes and fixes it. It’s peace of mind, and as you get older, that’s a terrific advantage,” shared another resident. The concierge service was highlighted as essential in making day-to-day life stress-free.

Small details that make a big difference
Beyond the larger features, it's the little things that truly make Auriens Chelsea a haven of comfort. Residents loved how everything - from concierge services to housekeeping - was designed to eliminate the daily hassles of life. For instance, organising a personal trainer session or attending aqua aerobics classes in the private swimming pool makes maintaining health a breeze. For those who enjoy social events, Auriens’ thoughtfully curated activities like Wednesday recitals, Monday afternoon teas, and garden parties offer the perfect blend of community interaction and privacy. Importantly, residents expressed gratitude that they could participate in events at their leisure, without any pressure. “I have my own apartment, so I am totally independent and I absolutely love it,” said one resident.

Several residents noted the stress-free lifestyle at Auriens Chelsea as a key factor in their wellbeing. “I’m very satisfied; best thing I’ve done in my life,” one resident remarked. The simple fact that, when returning from a trip, residents feel they’re “coming home” speaks volumes about the quality of life Auriens offers. Many shared that they feel more at ease and believe this relaxed atmosphere contributes to their overall happiness and longevity. “The support system is huge. Whoever has hired and trained the staff has really done a super job. Because of them, it creates a really warm environment,” said another resident.

It’s the staff that make it here – if there’s a problem, you just ring up and somebody comes and fixes it. It’s peace of mind, and as you get older, that’s a terrific advantage.

Conclusion
For many, Auriens Chelsea has exceeded expectations, combining independent living with a warm, supportive environment. Whether it’s the safety provided by 24/7 support, the ability to book private cinema screenings for family gatherings, or simply the luxury of being chauffeured around Chelsea, residents agree: life at Auriens is unique. As one resident aptly put it, “I 100% feel at home here.”